Session Key: T=Technical Track H= Hands-On Learning
2:00 p.m. – 5:00 p.m.
Registration
7:00 a.m. – 5:00 p.m.
Registration
7:15 a.m. – 8:15 a.m.
Continental Breakfast and Exhibits
Sponsored by 
8:15 a.m. – 8:45 a.m.
Opening Remarks & NPMA Update
Dominique Stumpf, National Pest Management Association, Fairfax, VA
8:45 a.m. – 10:00 a.m.
T| Opening General Session: The Latest Advancements in Bed Bug Biology and Control
Dini Miller, Ph.D., Virginia Tech, Blacksburg, VA
It’s hard to believe that less than two decades ago that most PMP’s in the US, as well as trained entomologists, weren’t aware of bed bugs – many couldn’t even identify them. Thankfully, the industry has come a long way in bed bug control and continues to develop new techniques and strategies for bed bug treatment. Attend this session, with a world-renowned bed bug researcher, to stay up-to-date on the latest bed bug advancements.
10:00 a.m. – 10:15 a.m.
Refreshment Break
Sponsored by 
10:15 a.m. – 11:15 a.m.
T | Maximizing your Mosquito Management Techniques
Christian Wilcox, McCauley Services, Little Rock, AR
Mosquitoes have an uncanny ability to breed in almost any container in a yard, including the top to a bottle. With so many areas conducive to mosquitoes, homeowners need extra protection of their homes and yards to protect themselves from life-threatening illnesses. This session will cover how to ensure that you are maximizing your mosquito management program to be highly effective.
11:15 a.m. – 12:15 p.m.
T | Implementing Electronic Trap Monitoring into Your Commercial Accounts
Cory Goeltzenleuchter, McCall Services, Jacksonville, FL
Electronic trap monitoring has been getting a lot of attention as the new tool to transform monitoring and inspections in facilities. The technology is constantly evolving at a fast pace that is hard to keep up with, including the advantages and disadvantages of having constant updates to your smartphone. This session will cover some of the basics of electronic monitoring and how to use these devices to get an advantage in commercial facilities.
12:15 p.m. – 1:00 p.m.
Luncheon
Sponsored by 
1:00 p.m. – 1:30 p.m.
Dessert & Coffee in the Exhibit Hall
Sponsored by
1:30 p.m. – 2:30 p.m.
T| Defeating Cockroaches in Low-Income Housing Facilities
Dini Miller, Ph.D., Virginia Tech, Blacksburg, VA
Cockroaches spread disease, contaminate food, and can even contribute to respiratory illness. These pests can wreak havoc in low-income communities, making your control efforts obsolete. However, this session will cover ways that you can combat even the largest populations to protect the health and wellbeing of your clients. Find out the best tricks of the trade, and how to turn your knowledge of cockroach behavior into successful control strategies against these dangerous pests!
2:45 p.m. – 3:45 p.m.
T| Getting to the Colony: Advanced Termite Control
Robert Puckett, Ph.D., Texas A&M University, College Station, TX
Termite control may seem complicated with several techniques of soil treatment, wood treatment, and baits. Not to mention the extra knowledge required to understand construction for proper application.
This talk will cover how you can advance your termite control for targeted applications to provide more effective termite protection for customers.
3:45 p.m. – 4:00 p.m.
Refreshment Break
Sponsored by 
4:00 p.m. – 5:00 p.m.
T| Keeping Yourself and Your Company Safe from Termite Claims
Rick Skolnik, Terminix, Memphis, TN
It’s no secret; termites are most plentiful in the Southeast and with that coveted spot comes termite claims. Remaining aware of proper termite technologies and how to keep yourself and your company free from termite claims can save reputations and large payouts. Attend this session to learn how to protect yourself from termite legal issues.
7:00 a.m. - 2:00 p.m.
Registration
7:30 a.m. - 8:30 a.m.
Continental Breakfast and Exhibits
8:30 a.m. - 9:30 a.m.
T| Targeting America’s Number #1 Pest: Ants
Robert Puckett, Ph.D., Texas A&M University, College Station, TX
Ants are considered by PMPs to be one of the most problematic and difficult to control pests each year. However, only a small percentage of ant species are commonly encountered as pests in homes. Learn how to target and control some of the most commonly encountered ants in homes in this must-see session.
Concurrent Sessions
9:45 a.m. - 10:45 a.m.
T | The Importance of Public Health Pests
David Theuret, MS, Arkansas Department of Health, Little Rock, AR
Ticks are one of the worst disease-transmitting organisms in the United States, with new records of Lyme disease reported annually. Mosquitoes continue to be a threat to human health, as cases of West Nile Virus and other diseases repeatedly make headlines. Managing these important pests, along with other important public health pests like kissing bugs, that vector disease around the home can limit the spread of disease and help calm worried homeowners’ minds. Additionally, this presentation will cover the “phantom” pests that wreak havoc on customer’s minds and wreak havoc on customer’s minds and
how to deal with symptoms of Delusory Parasitosis. Don’t miss this session for an informative talk on why these pests are important and must be controlled!
**NEW FOR 2020 – HANDS-ON LEARNING
H| Maintaining & Cleaning Your Pesticide Equipment
Oldham Chemicals
Equipment snafus cost your company, and sometimes the technician, significant amounts of money and are usually preventable. A little attention to your equipment and proper maintenance can go a long way in preventing issues. In this session, learn how to properly clean and maintain pesticide equipment to fully understand how your equipment should work.
Sponsored by
10:45 a.m. - 11:00 a.m.
Refreshment Break
Concurrent Sessions
11:00 a.m. – 12:00 p.m.
T |Combatting Cockroach Resistance with Effective Management Techniques
Kristen Stevens, BCE, Cooks Pest Control, Decatur, AL
Recent research has come to light showcasing high levels of insecticide resistance in German cockroaches. As cockroaches continue to evolve new ways to combat insecticides, so must the ever-changing PMP develop new tactics to beat this pesky pest. Attend this session to learn the latest on German cockroach control!
**NEW FOR 2020 – HANDS-ON LEARNING
H| Proper Ant and Tick Identification
Robert Puckett, Ph.D., Texas A&M University, College Station, TX; David Theuret, MS, Arkansas Department of Health, Little Rock, AR
The first step in any integrated pest management program is identification. Proper identification can be tricky with tiny, detailed characters that set one pest apart from another. This hands-on course will be designed to show you some of the major features of ants and ticks in the southeast to help you properly identify a pest to guide you inappropriately choosing a management strategy. You won’t want to miss this very informative session!
Sponsored by
12:00 p.m. – 1:30 p.m.
Luncheon and Exhibits
Sponsored by
Concurrent Sessions
1:30 p.m. – 2:30 p.m.
T| Understanding and Completing the Revised NPMA-33 Form
Brittany Campbell, Ph.D., BCE, National Pest Management Association, Fairfax, VA
This presentation will highlight notable changes on the revised NPMA-33 forms, including further clarification of recommendations for treatment, the elimination of extraneous inspection information, and additional flexibility in treatment recommendations. Anyone who regularly performs WDI inspections will want to attend this session to fully understand the changes on the form and guidelines for completing the forms.
**NEW FOR 2020 – HANDS-ON LEARNING
H| Proper Truck Maintenance & Safety: What Regulators Look for During an Inspection
Jerry Seabolt, Tennessee Department of Agriculture, Nashville, TN
Keeping your truck properly maintained is essential to keep you and the environment safe from potential hazards. Furthermore, it keeps you and your company out of potential liability issues. A part of making sure pest control companies keep their trucks held to the right standard are regular field inspections of trucks. Field inspections by your local regulatory office is a real possibility so don’t miss this session on what a field inspection is like and how to maintain your truck to pass inspection and remain safe.
Sponsored by 
2:30 p.m. – 2:45 p.m.
Refreshment Break
2:45 p.m. – 3:45 p.m.
T| Creating a Safety Program as a Top Priority in Pest Control
Richard Spencer, ACE, Arrow Exterminators, Atlanta, GA
Many hazards face PMP’s as they perform important work to protect public health and property. From slips, trips, and falls when using ladders to vehicle safety, all aspects of a well-rounded safety program should always be top of mind during each treatment. This talk will cover how to create, and follow, a safety program to protect every worker on the job site.
4:00 p.m. – 5:00 p.m.
T| Regulatory Update: What You Need to Know About Arkansas, Mississippi and Tennessee Rules and Regulations
Seth Dunlap, Arkansas State Plant Board, Little Rock, AR; Jasper Cobb, Mississippi Department of Agriculture & Commerce, Mississippi State, MS; Jerry Seabolt, Tennessee Department of Agriculture, Nashville, TN
In this session, representatives from the Arkansas, Mississippi and Tennessee Departments of Agriculture will provide an update on regulations and issues that you need to know to stay up to date and compliant. Don’t miss this valuable chance to hear what your regulators have to say and ask them any questions you have been wondering about.